Lucky 77's Privacy Policy — Your data is safe with us

Lucky 77 collects your information in several ways. The type of data collected depends on how you use our platform.

Lucky 77 never stores your password or full payment card number. Payment details are always stored in tokenized form.

Lucky 77 uses your data only for specific, legitimate purposes. We never misuse your information without your consent.

• Account Management: To create, verify, and manage your Lucky 77 account.
• Service Delivery: To deliver games, deposits, withdrawals, and other services without interruption.
• Customer Support: For resolving your complaints, questions, and issues.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Personalized Experience: To send you relevant game recommendations and promotions based on your preferences (with your consent).
• Platform Improvement: For analytics to improve service quality and develop new features.

Lucky 77 does not generally share your personal data with anyone. However, sharing may occur in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment partners such as bKash and Nagad to process your transactions.
• Game Providers: Limited data may be shared with authorized game providers for the purpose of operating games.
• Law Enforcement: Information may be shared with government authorities under court orders or legal obligations.
• Change of Ownership: In the event of an acquisition or merger, data may be transferred to the new owner; however, this Privacy Policy will remain in effect.

Cookies and similar technologies are used on the Lucky 77 website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: These are required to maintain login sessions and site security. Disabling them will cause the site to malfunction.
• Functional Cookies: Used to remember your language preference, game choices, and similar settings.
• Analytics Cookies: Used to monitor and improve site performance. Data is collected in anonymized form.
• Marketing Cookies: Used to show you relevant ads based on your interests. You can turn these off at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain Lucky 77 services.

Lucky 77 retains your data only for as long as it is necessary to provide services or meet legal requirements.

• Active account data: retained for as long as the account remains open.
• After account closure: typically up to 5 years, in accordance with legal obligations.
• Transaction data: up to 7 years, in accordance with financial regulations.
• Analytics data: may be retained indefinitely in anonymised form.

Lucky 77 respects your rights regarding your personal data. You may exercise any of the following rights at any time.

To exercise these rights, email us at support@lucky77-jit.com or contact our Help Centerto get in touch. Lucky 77 will typically process your request within 30 business days.

Lucky 77 takes the protection of children and minors very seriously. Safeguarding the data of underage individuals is a key part of our privacy policy.

If you believe a child or a minor you know has created an account on Lucky 77, please notify us immediately at support@lucky77-jit.com. We will act promptly.

Lucky 77 uses industry-leading security technology to protect your data, with a multi-layered security framework in place.

• 256-bit SSL Encryption: All data transfers are fully encrypted. No third party can access or read your information in any way.
• Firewall Protection: Servers are protected by advanced firewalls and intrusion detection systems.
• Two-Factor Authentication (2FA): Lucky 77 supports two-factor authentication to add an extra layer of security to your account.
• Regular Security Audits: Regular security assessments and penetration tests are conducted by third-party specialists.
• Data Backup: Your data is backed up across multiple secure locations to ensure it is never lost under any circumstances.
• Staff Training: All Lucky 77 staff receive data protection training and are bound by confidentiality agreements.

The Lucky 77 platform may integrate certain third-party services and technologies. These third parties have their own privacy policies.

• Payment Gateway: Payment providers such as bKash and Nagad have their own separate privacy policies that apply independently.
• Game Providers: Third-party game providers operate under their own policies; however, Lucky 77 ensures they comply with our standards.
• Analytics Tools: Third-party tools used to monitor platform performance operate on anonymized data.

Lucky 77 may update this Privacy Policy from time to time. For significant changes, we will notify you via email or an in-platform notification.

• The "Last Updated" date at the top of this page always reflects the date of the most recent change.
• Continued use of Lucky 77 after any changes will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you have the option to close your account.

To view previous versions of our Privacy Policy, contact us at support@lucky77-jit.com.

For any questions, concerns, or requests regarding our Privacy Policy, reach out to Lucky 77. Our dedicated privacy team is ready to assist you with anything you need.

• Email: support@lucky77-jit.com
• Live Chat: Available 24/7, all week long.
• Help Center: Help Center page for detailed support.